Effective Date: 1/25/2025
At Jersey World Store, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information
When you make a purchase, create an account, or contact us, we may collect personal information, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
1.2 Non-Personal Information
We may collect non-personal information automatically, such as:
- Your IP address
- Browser type
- Device information
- Pages visited on our website
- Date and time of access
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To send updates about your order, promotions, or new products (with your consent).
- To improve our website and customer experience.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
3.1 Service Providers
We may share your information with trusted third-party service providers to help us deliver our services, such as payment processors, shipping companies, and marketing partners.
3.2 Legal Requirements
We may disclose your information if required to comply with legal obligations, protect our rights, or enforce our terms and conditions.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Analyze website traffic and performance.
- Provide targeted advertisements.
You can manage your cookie preferences through your browser settings.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Secure payment processing.
- Encryption of sensitive information.
- Regular monitoring of our systems for vulnerabilities.
However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the following rights regarding your personal information:
6.1 Access and Update
You can access, update, or correct your personal information by logging into your account or contacting us.
6.2 Opt-Out
You can opt out of receiving marketing emails by clicking the “Unsubscribe” link in any email or contacting us directly.
6.3 Request Deletion
You may request the deletion of your personal information, subject to legal and contractual obligations.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our services constitutes acceptance of any changes.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +(254) 713 825 464
By using our website and services, you agree to the terms of this Privacy Policy.
FAQS
Frequently asked questions
Are the jerseys you sell genuine and original?
Yes, at Jersey World Store, we pride ourselves on offering 100% genuine and original jerseys. We work directly with authorized suppliers to ensure the highest quality and authenticity of all our products.
What sports and teams do you have jerseys for?
We provide jerseys for a wide range of sports, including football (soccer), basketball, rugby, cricket, and more. Our collection features jerseys from popular teams, clubs, and national squads worldwide. If you’re looking for a specific team, feel free to contact us for availability.
Do you offer customization options for jerseys?
Yes! We provide customization services where you can add your name, number, or even sponsor logos to your jersey. Customization options and prices may vary depending on the jersey type, so please check the product details or reach out to us for more information.
How affordable are your jerseys compared to other stores?
At Jersey World Store, we ensure that our prices remain competitive without compromising quality. By sourcing directly from manufacturers and authorized distributors, we eliminate unnecessary middlemen to offer you genuine jerseys at affordable prices.
What is your return and exchange policy?
We accept returns and exchanges for unworn and unwashed jerseys within 14 days of purchase, provided the tags are still attached. However, customized jerseys and clearance items are non-refundable. If you need to return or exchange an item, please contact our customer support team for assistance.